Shipping & Return

Shipping

Each item is made to order.

Production usually takes 2–5 business days.
Once shipped, delivery takes approximately 5–10 business days,
depending on your location.

You will receive a tracking number as soon as your order is on its way.

Returns

We accept returns only if an item arrives damaged or defective.

If there is an issue with your order, please contact us within
7 days of delivery at:

Email: info@thirsty-soul.com

As each piece is made specifically for you,
we do not accept returns for size or preference changes.